International Organizational Resilience Awards

Why become a Judge?

Be Seen as a Thought Leader

Learn how Organisations around the world are doing things differently

Network with industry leaders

Elevate your personal brand

Gain access to real world case studies

Your role as a Judge

Score written entries

Each entry is around 2,100 words and takes approximately 20 minutes to read and score. This score is weighted at 50% of the total score.

Score the finalists’ presentations

Each finalist will be given 25 minutes to present and answer questions from the judges. This score is weighted at 40% of the total score.

Provide written comments to entrants

This valuable feedback helps companies validate the great work that they are already doing and where they can improve.

Scoring of Entries

The purpose of the ARCET Global scoring model and criteria is to ensure that business stories, teams and leaders are scored accurately, effectively and independently. Giving both entrants and judges confidence that the winners are deserving.

Our scoring model is endorsed by the University of Chester Business School giving you confidence that all entries will be evaluated in a vigorous and thorough manner.

The University of Chester’s stellar commitment to Entrepreneurship and business excellence, echoes ARCET Global’s commitment to improve businesses around the world.

Awards Scoring Method Certified by the Customer Institute

Each criteria scored 1-10 (10 being the highest score)

After all the presentations, judges score the overall entry out of 100 so they can reflect on which story captivated them.

Scores are aggregated and given a percentage.

Finalists who score within 3% of the highest marks of that category will be winners.

Judging Panel

Meet the judges who will be bringing their industry knowledge and category specific skillsets to assess the entrants. Each judge has been invited to take part. To ensure impartiality and all judges sign a confidentiality agreement. Judges are selected based on their business experience and qualifications. Each panel has a cross section of experts to ensure the evaluation is thorough.

Graham Shapiro

Chairman of Judges - CEO, GSD
Graham Shapiro is an award-winning inventor, designer & digital entrepreneur. A Fellow member of The Chartered Society of Designers and Chartered Institute of Marketing. Entrepreneur in Residence and on the advisory board for The Business Research Institute at The University of Chester. Ambassador of Innovation for The University of Cambridge. Graham invented the interloopmailer® and Reggie®.

Brad Boyson

Co Founder, HR Learn In
Brad Boyson is the cofounder of Dubai-based HR Learn In, a mentor-to-mentee networking and development platform. Previously he spent 7 years as Executive Director for SHRM Dubai. Mr. Boyson’s diverse global experience comes from working as head of HR for such notable organizations as Mitsubishi Corporation (Canada), Royal Caribbean International (Miami FLA) and Emaar/Hamptons in Dubai. He holds the rare distinction of having practiced embedded HR on every inhabited continent coupled with firsthand experience overseeing a single workforce from over 80 different nationalities.

Fahad Khalaf

Co Founder, HR Learn In
An Entrepreneur with over 20 years of hybrid corporate experience in different industries, functions and regions (HR, Customer Experience, Business Operations and Corporate Relations). Managed over 1,000 employees with a profilio over 100 million Dirhams. Fahad is Accredited Master Coach, Senior HR Consultant, Employee Engagement Expert and Co-Founder, HR Learnin

Ayman Alawadhi

Managing Director, The Corporate Group
Ayman is Group Managing Director of The Corporate Group overseeing subsidiaries responsible for delivering one-stop-shop platform offering professional services related to business setup solutions and enabling both FDIs and foreign companies to do business in UAE and the region.

Brooke Cowling

Co-Founder & COO, Digital of Things
With more than 12 years of experience, Brooke is an expert at helping businesses reach their audiences through understanding the customer experience. She has worked with not-for-profits to large multinationals, and has delivered results on five continents, across 80 countries.

Jef Teugels

CEO, MarketCulture Europe
In his pursuit to help companies drive frontline growth, Jef Teugels, CCXP, works on actionable insights gained from the force fields where customer behavior, organizational readiness, and exponential technologies meet. The outcome of what Jef co-creates with his clients must lead to differentiation on the market while offering hyper-relevancy to his clients’ customers. Currently, he was head of digital commerce at BDO Digital. He is an advisory board member at CDP Institute, an accredited partner of MarketCulture Strategies, and guest lecturer customer relations and organizational behavior at Thomas More University College.

Michael Phelan

Founder & Principal, Go-to-Market Pros
Michael is a Principal & Founder at Go-to-Market Pros. He was formerly a marketing executive at Staples & Reebok. He founded his company eight years ago to help companies make significant inroads into new markets & product categories. Michael specializes in helping companies expand into new markets, launch new products & grow revenue through innovative sales and marketing programs. Michael developed and optimized a new sales & marketing methodology in 2018 called “Magnet Marketing”.

Cheryl Halverson

Chief People Officer, Gongos, Inc.
In a company whose mantra is “people are our purpose,” Cheryl plays a leading role in the alignment of its people strategy and company vision. Her ability to bring the voice of the people to strategic decisions lends itself to deeply fulfilling employee journeys within a client-centric organization that has been time-tested with respect to its own resiliency. Having joined Gongos in 1998, Cheryl's natural strength in managing teams and developing individual skills has guided her focus on fostering a highly collaborative, mentoring and strengths-based organization. Prior to leading the people group, Cheryl was Research Group Leader where she was integral in fostering deep relationships with her clients and among interdisciplinary teams.

Saif Sultan Al Abri

Senior Manager L&D, Omantel
Saif Sultan Al Abri is a committed HR Professional with over 19 years’ experience in Banking and Telecom Industry. Saif has become a trusted professional to senior business leaders in Oman for Learning and Employee Engagement aspects. He is MBA holder from Strathclyde University and he is a certified CIPD HR Professional. Saif added his noticeable finger prints since he took over the lead of Learning and Development in Omantel.

Prithwi Dasgupta

CEO & Founder, SmartKarrot Inc.
Prithwi is Founder & CEO at SmartKarrot Inc. He has over 20+ years of experience in scaling and building profitable businesses. Prithwi is passionate about customer experience and the technology enablement of influencing digital touchpoints.

Gerry Donaldson

CEO, CCR3
Gerry Donaldson is the CEO of CCR3 a global performance management firm who focus on intelligent software systems designed to get the best from your people dynamics and ultimately protect your investment. Using instruments developed through many years of experience, the Discovery Process®️ provides a unique, in-depth Valuemetric perspective of any person. 
Gerry and his team have conducted extensive research into people and their behaviours whilst working with global organisations such as Citi Bank, Ervia, Emirates, BAE Systems, Paddy Power, RBS, SPX and Tesco.

Jan Uriga

Experience Center Lead, PwC
Jan believes in the value of science and magic of creativity/emotions that both serves for the good of humans. Have worked with value-adding leadership and transformation tools creating both top line and bottom line growth. By constantly challenging the way things are done he design and implement customer and employee experience strategies.

Jorge Castellote

Co Founder, Innoway
Jorge is co-founding partner of Innoway. Before that he spent more than seven years in Palladium, a boutique consulting firm specialized in Strategy Execution. A dynamic and independent business management consultant with more than 16 years of international experience. Proven track record of delivering world-class strategy and innovation related solutions in several assignments in Europe, Africa and the Middle East.

Dr Nour El Deen Reda

Digital Marketing Director / Managing Partner, BrandBourne
Nour is a Highly Influential Real Estate Multi-Channel Digital Marketing and Communications Expert consultant who has demonstrated the ability to lead diverse teams of professionals to new levels of success in a variety of highly competitive, cutting-edge markets, and fast-paced environments.

Marty Kaufman

Founder & Principal, infinipoint
Marty lives at the complex intersection of growing companies and the customer experience; creating touch-points that are memorable to the customer and valuable to the company in driving sustained revenue growth and customer retention. He leads and advises executive leadership teams across start-ups, Fortune 100s, and the public sector.

Nigel Owen

Strategic Communications Consultant, Alawwal Bank
Nigel has 20 years’ experience managing reputation through effective communication strategies. He has previously led communications teams at the world’s largest bank and today advises global tech companies, as well as supporting the region’s biggest banking merger.

Diane Magers

Founder & CEO, Experience Catalysts
Diane is a passionate, experienced Customer Experience executive, change agent and sherpa for new and developing customer obsessed leaders. She has over 25years of building and growing Customer and Employee focus. She is currently interim CEO for the Customer Experience Professionals Association. Most recently at AT&T, she led Customer Experience strategy by transforming customer and associate engagement.

Bruno Guimarães

Community Manager - Founder, Amigos do CX
Bruno is the Director of Growth and Relationship management for Brazil at Mobile Marketing Association and the founder of local Brazilian CX community Amigos Do CX. Passionate about people and CX. He believes on the collaborative learning and on the values of communities. His goal with the A.CX is to integrate people, exchange experiences and constantly look for new initiatives to support market development. In his spare time is a triathlete, has completed 5 Ironmans, 8 marathons and 2 ultra marathons, crossing the Andes Mountains running.

Mike Kendall

Founder, The Customer Lab
Leveraging over 25 years of driving transformation inside loyalty-leading companies like Intuit, Capital One, and Humana, Mike Kendall (@DelightApostle) brings expert Customer Experience, Design, & Innovation methods, mindsets, and knowledge to organizations around the world.

Sudipt Shah

Founder & CEO, Digital of Things
For over 15 years, Sudipt has led digital initiatives in companies such as IBM, Lloyds Bank and Emirates. A British national, Sudipt relocated to Dubai in 2016 and is the Founder of Digital of Things, the region’s first pure-play UX consultancy.

Hamdard Naqibullah

CEO, Headway International Academy
Dr. Hamdard Naqibullah, MD, MSc of International Health from Heidelberg University and MSc. in epidemiology from CDC Atlanta, is the CEO of Headway International Academy, global health consultant and served in senior government, UN, and NGO leadership roles and has led organizational changes and sustainability for the last 2 decades. He has received the global inspiring leadership and health and well-being awards 2020.

Ákos Tolnai

CEO, AbilityMatrix
Akos is the founder of AbilityMatrix; a consulting company specialized in designing and monetizing innovative products. He specializes in developing customer experience strategies and innovations based on his self-developed customer experience segmentation. He is an active startup mentor and a Certified Customer Experience Consultant (CCXP). Speaker on innovation and CX. His insights appeared in Harvard Business Review, Forbes, and select Customer Experience and UX blogs.

Mary Drumond

CMO, Worthix
Mary Drumond is CMO at Worthix and host of the Voices of CX Podcast. She has a passion for consumer behavior and extensive experience in Customer Experience. Mary currently serves as a board member for UGA’s MMR Program, CX Board for Officium Labs, and co-chair of Latinas in Tech-ATL.

Kofi Atuah

Innovation and Business Development Leader
Kofi currently provides support for energy innovators to commercialise their technologies and provide clean energy access in Africa. He has previously collaborated with authorities to embed community engagement on the FIFA World Cup Qatar 2022 and worked on the New Doha International Airport megaproject.

Eng. Abdullah Awadh Al Gahtani

Advisor, Ministry of industry & Mineral Resources – Saudi Arabia
MBA (University of Leicster-UK) & Bhs Mechanical engineering (KFUPM-KSA) , around 25 years of experince in private & public sectors , worked in different deciplines, mainly: Technical support, Projects Management , Strategy Development & Excution , Orgnisation & operation Excellence in different fields but mainly in the industrial sector , value chain creation & localization, focusing lately on Digital Industrial Transformation. All of that in different levels of jobs starting from an engineer till being in level of senior leadership level currently.

Shiraz Sethi

Regional Head of Employment, Dentons
Shiraz is highly rated for his contentious and non-contentious employment work, and advises multinationals and local companies on all aspects of UAE labor law and DIFC employment law issues. His practice covers both contentious and non-contentious employment matters. From a non-contentious perspective, he regularly advises on offer letters, employment, consultancy and secondment contracts; provides advice on immigration and visa requirements, medicals and certification of documents; and frequently reviews employee handbooks and company policies to ensure they are updated and in accordance with local legislation.

Toni Allen

Executive Director, Institution of Engineering & Technology (IET)
Toni Allen is an Executive Director of the Institution of Engineering & Technology (IET), one of the world’s largest engineering institutions with over 168,000 members in 150 countries. Toni has over 20 years’ experience in driving integrated sales, marketing and commercial strategies to maximise B2B and B2C opportunities, launch new propositions and deliver sustained profitable growth in complex marketplaces. Working across global markets, she has driven multi-sector strategies in sectors such as Food, Healthcare, FMCG, Engineering, Technology, Education, Aerospace, Automotive, Built Environment, Cybersecurity, Arts and Non-Profit Organisations.

Dr. Ghanim Kashwani

Academic Researcher - Civil Engineering/ New York University Abu Dhabi (NYUAD)
Dr. Ghanim Kashwani, UAE National, who got his Ph.D. in Civil Engineering from Heriot-Watt University, Scotland, UK, is the first Emirati to be Chartered Civil Engineer (CEng) (MICE) from Institution of Civil Engineers (ICE), UK. Additionally, as academic-industrial professional, Kashwani is a Chartered Environmentalist (CEnv) (MSSE) and a Chartered Manager (CMgr) (MCMI), where he received his Bachelor’s and Master’s degrees in Civil Engineering from American University of Sharjah (AUS). Kashwani has an industrial experience with major companies as he works as Team leader in Abu Dhabi National Oil Company (ADNOC) for several years.

Michel Sarkis

Business Continuity Professional
A business continuity professional with more than 8 years of experience in implementing and managing business continuity programs in different areas of the world such as Lebanon, Sultanate of Oman, Cyprus, and the United Kingdom, with an extensive knowledge in the international requirements and regulations in this domain; in addition Michel holds the upmost certifications in the field of business continuity and resiliency: the CBCI (certificate of the Business Continuity Institute) and the ISO22301 lead Implementer.

Dr. Salman Al Shobaki

Advisor – Excellence, TRA
Dr. Shobaki is an advisor to Director General at Telecommunications Regulatory Authority (TRA). His previous positions included managing quality and excellence function, which lead to TRA winning may prestigious awards in “Mohammad Bin Rashed award for excellence in government” including best entity award in 2018. In 2007, Salman was the Chief Learning Officer (CLO) of Aramex, Int., where he implemented/managed Aramex Corporate University to be Aramex learning hub and leadership development center. Prior to 2007, Dr. Shobaki was a lecture, and a Head of Industrial Engineering Department at Hashemite University.

Hussein Wehbe

CEO, fetchr
A Public and Private sector leader with more than 20 years of experience in the Service Industry. Hussein is currently the CEO of Fetchr, and his prior experience includes UPS where he served as the Managing Director for the Middle East. Prior to joining UPS, Hussein served as a full time Advisor to the Federal Government at the UAE's Prime Minister's Office and before that he used to Lead Aramex International in the Gulf region, where he spent almost 17 years of his career. An all-time supporter and mentor to Startups in the region and an active Advisory Board member for several entities.

Stefanie De Adder

Manager, Strategic Policy & Planning, City of Toronto
With ten years of experience in both the public and private sectors, Stefanie De Adder is a passionate and innovative leader in the areas of strategic planning, customer experience and environmental sustainability. In her current role as Manager, Strategic Policy and Planning for the City of Toronto, Stefanie has rapidly established new strategies and processes to assist the City in addressing today’s current challenges while also designing an improved future customer experience. Her expertise in corporate real estate, institutional education and municipal government allow Stefanie to bring a well-rounded, interdisciplinary approach to her work while always demonstrating her passion for putting customers first.

Amjad Tayeh

Senior Consulting Manager
A C- level, certified professional in quality, safety, information security, IT service, risk and business continuity management with over twenty-five years of experience in training, health care quality, information security, & business continuity management systems and disaster recovery planning. Experienced in operational hospital management, and (ISO -JCI -CCHSA – FDA) standards. Helped many hospitals - as well as other organizations in other industries - to establish and create quality systems that complies with ISO, JCI, CCHSA standards, which lead to the satisfactory achievement of the certification/accreditation.

Stephen Martin

Management Consultant
Stephen is a management consultant working with leadership teams in a range of diverse sectors. He was formerly Director General of the Institute of Directors and has held leadership positions within a number of construction, engineering and support services businesses.

Evita Francis

Business Resilience Leader
Evita is a experienced senior executive with over 17 years of experience in implementation and operation of organizational resilience, crisis management, enterprise risk, business excellence and information security capabilities across multiple industries, business types, and geographies.

Loubna AlHaddad

Sustainability Leader and ESG Consultant
Loubna Al Haddad is a sustainability leader and ESG expert, she brings a strong track record of leading organizations through change and value creation, she helps businesses managing their risks and developing a resilience capacity to foster sustainable business growth. She has significant experience in developing breakthrough strategies and unlocking new business opportunities through sustainability and innovation, her specialties include corporate responsibility, ESG integration, responsible investing, SASB, UN PRI, SDGs framework and GRI sustainability reporting.

Rana Kilani

Founder & CEO, Alrana Consulting & Training Co.
Award-Winner of HR Leadership by Global HRD Congress, thought leader, consultant, judge & trainer. Founder of Alrana Consulting & Training Co and Vice President of the Institute of Management Consultants & Trainers in Jordan, she has over 30 years of experience in both public & private sectors helping businesses reaching their Human Capital full potential emphasizing on the use of human behavior insights, innovation and, leadership to bring out the best in people and optimize business performance through talent. Rana also works thoroughly on building entrepreneurship capabilities within communities.

Dr. Mahmoud AlBurai

Chairman of the Board, ARISE UAE
Mahmoud Hesham El Burai is Senior Advisor, Real Estate Regulatory Agency Dubai and Chairman of the Middle East Sustainable Development Institute. Mahmoud has also been the Vice President of the International Real Estate Federation, FIABCI UK, since January 2011 and sits on the Board of the Association of Real Estate License Law Officials (ARELLO), the International Real Estate Society (IRES) and the Middle East North Africa Real Estate Society (MENARES). Mahmoud has served as the FIABCI representative to the United Nations Economic Commission for West Asia (UNESCWA) since January 2012.

Ahmed Abobakr

Group Strategy Manager
Ahmed Abobakr is a Group Strategy Manager of a leading media conglomerate with 20 years of experience in change management, strategy formulation and implementation and management consulting. Passionate about assisting companies towards achieving their vision and build a better working world.

Jonty Slater

Director, Blue Globe Innovation
Jonathan Slater is a highly experienced #innovation consultant, #keynote speaker and board member, with over 15 years’ experience in the innovation field. With a particular focus on innovation within international development, Jonathan has an in-depth knowledge of local and #global innovation processes.

Musa Wesutsa O'Wakwabi

Managing Director / CEO, Sentinel Africa Consulting
Musa is the Co-Founder and CEO of Sentinel Africa Consulting Limited – Risk Management and Cybersecurity Firm. He serves on the Executive Committee of a Kenyan Bank as the Chief Information Security Officer. He previously worked in the Telecommunications and Financial Services serving as Information Risk and Business Continuity in charge of 17 Countries in Africa. He is a Certified Business Continuity and Information Security Manager, ISO27001 Master, Certified Data Protection Officer and Lead Disaster Recovery Manager.

Austin France

Principal Consultant, Arculus Cyber Security Ltd
A leader in the UK cybersecurity sector, Austin has built and lead teams delivering challenging and complex cybersecurity projects. He is qualified in Risk Management and Security Architecture. Having led the British Standards Institution's Sector Cyber Security and Information Resilience Strategy, has founded Arculus Cyber Security

Federica Maria Rita Livelli

Business Continuity & Risk Management Consultant
Federica is a consultant in Business Continuity, Risk Management; BCIItaly Chapter Board Member & Advisory Board Member ref. EU ODES and EU SIMARG LProjects and member of ISO-UNI technical committees ref. ISO 9001, 31000, 56000. She is a lecturer in Business Continuity (POLIMI–BOCCONI University and University of Verona) and in Risk Management (Statale University of Milan). She is also a speaker & moderator at seminars and conferences,author of articles ref. various sectoral online magazines

David Denyer

Professor of Leadership and Organizational Change and Commercial Director, Cranfield School of Management
David is a leading authority on organizational resilience with over 20 years of experience gained in academia, industry and consultancy. He is a Professor at Cranfield School of Management and leads the Cranfield University multi-disciplinary Resilience Grand Challenge.

Ganesh Venkateswaran Iyer

Practice Head - Risk Advisory, Excelledia Qatar
Ganesh is a Subject Matter Expert in Business Continuity, Information Security and Information Technology and related Audit / Risk Management with over 30 years of global experience (including 20+ years in the Gulf). He specialised in auditing Industrial Control Systems (ICS) such as SCADA & DCS and have audited key ERP Systems viz. SAP & Oracle EBS. He also conducted Forensic Analysis of Oracle HR and Windows Active Directory.

Grant Kennedy

Managing Director, KRisk
With extensive experience working with Critical National Infrastructure organisations and running leading International Resilience learning solutions. Grant has a rare blend of experience, skills and knowledge capable of helping any organisation manage risk responsibly to maximise opportunities and minimize threats to improve organizational, operational and personal resilience.

Geraldo Falcão

Teacher/Coordinator/Auditor, BSI e FGV Academy
Geraldo is a specialist in Innovation, ESG, business continuity and Corporate Governance with Academic Master in Accounting and Finance. Visiting professor at Fundação Getúlio Vargas, since 2008: disciplines of governance, sustainability, corporate risk, compliance, entrepreneurship and innovation, and operations and quality. Member of the Academy of Alta Gestão Portugal - www.altagestao.com Member of the Corporate Governance Excellence Committee. Member of ABNT (Brazilian Association of Technical Standards).

Godfrey Gasto

Executive Director, Institute of Electronics, Communications and Information Technology (ECIT)
Dr Godfrey Gaston is Executive Director of the Institute of Electronics, Communications and Information Technology (ECIT), based at Queen’s University Belfast. His focus is innovation within a research environment, economic development and the linking of cyber innovation ecosystems internationally. Co-founder Titan IC, recently acquired by Mellanox/NVIDIA.

Sean Crichton-Browne

Head of Global Partnerships & Customer Engagement, MarketCulture
Sean Crichton-Browne for the past 5 years has been helping companies strengthen their customer-centric culture across the world. He has wide business experience in how companies develop a focus around customers that helps them to grow and prosper. Sean's role at MarketCulture is customer and partner engagement. His expertise has come from being on the front line with a deep knowledge and experience in sales and sales management.

Abdul Haleem Arafa Al Shana

Executive Manager, Excellence Management Services
Abdul Haleem has a Master of Business Administration (MBA), Wales University, UK (Year: 2000). He has varied management skills in ISO 9000, Excellence Models and Innovation with broad based experience acquired by direct involvement in private and government sectors projects.

Miguel Rodriguez

Technical Authority, Hydrocarbon Engineering
Passionate about technology and innovation, Miguel has a solid systems engineering background. For nearly twenty years Miguel has specified solutions supported on technology and innovation to deliver safer, smarter, faster, more sustainable, and efficient transportation, cities, production processes, and critical to life safety infrastructures. Founder and Technical Director of Ingenitas Engineering, Miguel´s extensive career includes working for some of the major engineering and consultancy firms worldwide such as AECOM, SNC Lavalin, Indra, etc.

Dr Mohammad Farhan

Senior Manager - Corporate Excellence, DEWA
Dr. Mohammad Farhan is a Senior Manager of corporate excellence in Dubai Electricity & Water Authority (DEWA); He holds a PHD in Business Economics and licensed Certified Public Accountant (CPA) with AICPA. Dr. Farhan is an Expert in the business and excellence models such as DGEP, 4G, EFQM, Deming Prize and others. He also has long experience in assessing and leading the assessment based on deferent excellence models. As senior manager for corporate Excellence he led improvement projects and implement the models with outstanding achievement in last 5 years, where DEWA Won the DGEP to times, the EFQM two times, Dubai Quality Award and others.

Andrew Philpott

Head of Strategy and Implementation QVM, Ford Australia
Andrew has been involved in both the global sports marketing and automotive industry for the past 25 years.  He’s worked extensively in Formula One, World Rally Championship, UEFA Champions League, Supercars and with companies such as Ford, Aston Martin, Infiniti, Kia and many others.

Stuart Broadley

CEO, EIC (Energy Industries Council)
Stuart is Chief Executive of the EIC, the Energy Industries Council. Prior to joining EIC in 2016, Stuart enjoyed a successful 25-year career leading global O&M businesses in oil & gas, power, renewables and defence with Rolls-Royce, Wood, Senvion and Hoerbiger. Stuart is passionate about increasing exports, diversification, decarbonisation and being the voice of the integrated energy supply chain. He is architect of the Energy Exports Conference which brings 20 inward delegations to the UK each year with $500bn of project opportunities, and is author of the renowned Survive & Thrive annual report which highlights successful growth strategies in challenging markets.

Leonardo Piccinetti

Managing Director, Sustainabile Innovation Technology Services Ltd
Leonardo Piccinetti is Senior Research and Innovation Advisor; he is the founder and CEO of several SMEs around Europe (UK, Italy, and Ireland) Leonardo Piccinetti has fifteen years of international experience in the field of EU consulting and academic experience in innovation economics regional studies with special interests in Technology Transfer, Innovation, and Cluster Governance with more twenty publications. Leonardo holds a BSc in Economics at University of Rome with specialised focus on water management in Mediterranean countries.

Nalin Wijetilleke

Director/Principal Consultant, ContinuityNZ Ltd
Nalin Wijetilleke is a multi-award winner, author and a highly experienced business continuity management, information security and professional based in New Zealand. He is currently heading ContinuityNZ – a leading business continuity and information security Implementing, auditing and a training entity.

Prof. Dr. Milan Krajnc

Al-Khalifa Business School Open World
Prof. Dr. Milan Krajnc of Al-Khalifa Business School Open World has been officially nominated to the Nobel Prize of Economic Sciences 2021 by the European Center for Peace and Development, the University of Peace established by the United Nations, where he is also a full professor of Public Management. Prof. Milan Krajnc is an academic and university professor in the field of management. He has been running a private practice in the field of psychotherapy for 15 years. He has been solving crisis situations in companies and family businesses for 20 years. He has written more than 300 books in the field of leadership and relationships and more than 1000 professional and scientific articles.

Özlem Ünsal

CEO, Arden Training and Management Coaching Ltd.
Özlem Ünsal is an Environmental Engineer, hold the Exec Manager role in BSI (British Standards Institution) for 16 years and now transferring her knowledge and experience on leadership and team building to help companies be more sustainable and resilient.

Pietro Foschi

Executive Director Assurance Services, BSI Group
Since 2014 Pietro Foschi is at BSI, member of BSI Executive Leadership Team leading the Assurance Services Business Unit (certification, testing and training global businesses). During his 30-year career, he held several top management and board of directors positions. Prior to BSI, he worked for Bureau Veritas, first as the group's Director of strategy, and then in various leadership positions at global level. Previously, he was in strategy consultancy, partner in the Paris office of Mercer Management Consulting (now Oliver Wyman). He started his career as a project engineer at Brown & Root Vickers (Halliburton Group).

Dr. Ömer Özkan

Business Processes And Quality Management Manager, SOCAR Türkiye
Mechanical Engineer, holds a master's and doctorate in business administration. Represent Turkiye in the creation of some ISO standards. UNIDO and UNDP approved energy manager. Assessor in local, national and european quality award processes (EFQM) and a jury member of the national Kaizen award. Lean 6 SIGMA green belt. IRCA certified lead auditor for ISO 9001: 2015, ISO 14001: 2015, ISO 45001:2018, ISO 27001: 2017. After the 2008 global crisis, there is a research book series named “Paradigm Changers” with 3 books on the changing dynamics of Turkish Business World.

Andrew Lees MSc FCIPD

Managing Partner, Keay Consulting Ltd
Andrew has 25 years of Leading and Managing Keay Consulting, specializing in Executive Coaching, Leadership Development, High Performance Teams and Change, with particular focus on The Tech Sector, Formula One and Large Pharma. He works across Regions, Cultures and languages and ride bikes & race cars.

Omar Benaicha

CEO AME. Certi-Trust
Omar is a Doctor of Philosophy in management science and researcher at CEDOC, Centre for Doctoral Studies of ISCAE, in the field of Strategy and his research is focused on CSR. Omar is also a graduate of the International Business School of Ecole Nationale des Ponts et Chaussées in Paris by an Executive MBA. He is graduate of Master of Business Administration of ISCAE and before he obtained the Marine engineer diploma from ISEM. Omar has accumulated long professional experience in several business sectors, including certification and conformity assessment, where he oversaw Morocco and Africa for one of the world leaders.

Tariq Ajmal

Partner, Deloitte & Touche (M.E.)
Tariq is a Partner in Risk Advisory and Middle East Leader for Cyber & Strategic Risk Portfolio Offering. He has held various leadership positions in Deloitte including Functional Risk Leader (FRL) for Risk Advisory practice, Chief Information Office (CIO) for Deloitte ME, DME Partner Assessment Committee (PAC) Member, DME RA Director Screening Panel Chair and ME representative at the global Young Partners Advisory Council (YPAC).

Paul Dwyer

President, ICTTF International Cyber Threat Task Force
Paul C Dwyer is recognised as one of the world’s foremost experts on cyber security, risk and privacy. As CEO of Cyber Risk International he specialises in corporate and enterprise security, development of cyber defence programs, and business operations protection for CRI clients. With responsibility for the protection of trillions of euros in global money movement and critical infrastructure technologies that protect hundreds of thousands of companies’ and governments’ interests in more than 100 countries.

Hasan Fardan Al Fardan

CEO, Al Fardan Exchange
Hasan Fardan Al Fardan is the CEO of Al Fardan Exchange. Hasan holds a Bachelor’s Degree from Richmond, UK with specialization in Finance and also holds a Master’s degree in Real Estate Finance and Investment from the University of Reading, Henley Business School, UK – a globally renowned real estate programme. Hasan’s strong business background and work ethic provide a solid foundation for the brand as it celebrates its 50th year in 2021.

Alexander de Groot

VP Marketing Procurement, Signify
Alexander has 24 years-experience across Telecom & Lighting Industry with various positions in Procurement, Presales, Product mgt & FinanceDeveloping global partnerships based the impact for our customers and revenue potential besides total cost of ownership